Not cooling or heating
The system runs but the room does not reach the expected temperature.
AIR CONDITIONING REPAIRS · DARTFORD & KENT
Fault finding starts with the right information.
Help for air conditioning that is not cooling or heating, leaking, noisy, stopping unexpectedly or displaying a fault code.
Fault detailsThe make, model, error code and symptoms help us prepare for diagnosis.
Homes & businessesRepairs for domestic and small-business air-conditioning systems.
Emergency call-outsUrgent attendance is subject to availability, with scope and charges agreed before booking.
COMMON FAULTS
Tell us what the system is doing.
A displayed fault code is useful, but it is only part of the diagnosis. Please also tell us which units are affected, what happens when the system starts, whether it runs intermittently and when the problem began.
Do not repeatedly reset equipment that is leaking, tripping the electrical supply, making an unusual mechanical noise or showing signs of damage. Switch it off safely and contact us.
Water leaks
Drips, overflowing drain trays, blocked drainage or condensate-pump problems.
Fault codes & shutdowns
Controller error codes, flashing indicators, intermittent operation or failure to start.
Noise or airflow problems
Unusual sound, excessive vibration, weak airflow or a fan that does not respond normally.
REPAIR PROCESS
From symptoms to a confirmed repair.
- 01
Record the problem
Send the make, model, fault code, number of affected units, symptoms and photographs where possible.
- 02
Arrange diagnosis
Availability, attendance and any initial call-out charge are agreed before booking.
- 03
Identify the cause
The system is inspected and tested safely to establish the likely fault and next action.
- 04
Approve the repair
Where parts or additional work are required, the scope is explained before proceeding.
EMERGENCY CALL-OUTS
For urgent help, please call.
The website enquiry form does not book emergency attendance. Call 07928 386750 to check current availability. If attendance is possible, the call-out basis, expected response and charges will be agreed before booking.
If there is smoke, a burning smell, exposed electrical danger or another immediate risk, isolate the equipment only if it is safe to do so and contact the appropriate emergency service or responsible building person.
COMMON QUESTIONS
Useful answers before you enquire.
What information should I send with a repair enquiry?
Include the brand, model, fault code, number of affected units, symptoms, when the fault started and clear photographs where possible.
Does submitting the form book a call-out?
No. OneHub will review the information and contact you. For urgent attendance, call 07928 386750.
Can every fault be repaired on the first visit?
Not always. Diagnosis may identify a part, specialist access or further work that must be quoted and arranged separately.
Do you offer emergency attendance?
Emergency call-outs may be available depending on location, workload and the nature of the fault. Availability and charges are confirmed by phone before booking.
ONEHUB AIR CONDITIONING
Tell us about your space or system.
Based in Dartford, covering Kent, London and the wider South East by arrangement.